Noojee Telephony Solutions
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Noojee Telephony Solutions

Business Benefits

Outlined are the outstanding benefits of an Asterisk PABX.

 

Choose the Cheapest Call Rate

An Asterisk PABX will connect to any telecommunications provider and just about any of the new generation Voice Over IP (VoIP) providers that are in the market.*  The benefit is that with an Asterisk PABX, you can connect to whichever service provides the best value for money. In fact, with an Asterisk PABX, you can even connect to multiple services and have Asterisk send calls over the services which provides the cheapest call rates for any given call.

 

* The small number of exceptions are proprietary VoIP service such as 'Skype' who currently refuse to connect to any other network

 

Costs Savings on Long Distance Calls

An Asterisk PABX is shipped ready to connect to a VoIP provider which yields direct cost savings on long distance calls.  IP based PABX, such as Asterisk, when coupled with a VoIP provider (provide internet phone calls) delivers untimed National Calls and significantly discounted International calls.  Local calls can often be discounted to Telstra's standard rate.  Calls to other people who use the same VoIP provider are generally free.  While savings will differ based on your usage patterns, typically they will be in the 30-50% range.

 

Savings on line costs

Another benefit of an IP based PABX such as Asterisk is the savings on line costs.  When you start making calls using an Asterisk PABX using VoIP, most organisations will find that they can reduce the number of PSTN (Telstra, Optus) lines into their business.

 

Cheap Lan Line to Mobile calls

Many people are not aware that making a call from a lan (local-area network) line phone to a mobile phone is the most expensive type of call you can make. Mobile to mobile calls are far cheaper and some mobile telephone providers even provide free calls within their own network.  With an Asterisk PABX, and the addition of a 'Mobile Phone Gateway', Asterisk can turn any call to a mobile phone from your office phone into a low cost mobile to mobile call.  Organisations which have a number of sales staff on the road with mobile phones can gain access to significant savings by the addition of a 'Mobile Phone Gateway'.

In some circumstances, the savings achieved from a mobile gateway are enough to pay for the complete PABX in under 12 months.

 

Unified Messaging - Fax, Voicemail and Email

An Asterisk PABX provides the ability to have all of your messages delivered to your email inbox. 

 

    - Voicemail

        - Asterisk can be configured to deliver any voicemails directly to your email client.  Just click on the

          message and you can listen to your voicemail directly from your computer.

    - Fax

        - By adding AsterFax, Asterisk is able to send and receive facsimiles directly to and from your existing

          email client.

        - Disclaimer: Noojee Telephony Systems is the developer of AsterFax.

 

With Asterisk all your messages arrive at a single location which makes life so much more simple.  With AsterFax, you no longer need a private fax number for sending/receiving sensitive documents as the documents can be delivered directly to your desk phone using 'Direct In Dialling' (DID) where each employee has their own private number.

       

Microsoft Outlook Integration

With the addition of a small software installation on each desktop, users of Microsoft Outlook can now dial a number directly from an Outlook contact.  Just find the contacts details in Outlook, right click their phone number and click 'Dial'.  The call will be placed for you.

 

Savings on Cabling

When fitting out a new office or renovating an existing one, the cost of cabling can be quire extensive.  An Asterisk PABX system will run over the same cables as your computers.  For small installations a single cable to each desktop is sufficient to provide a connection for a telephone and a computer (this does require a telephone handset which includes an Ethernet pass through option).  For larger installations, we recommend having a separate set of cables for the telephony system.  Even in these circumstances, savings are possible as only a single type of cable needs to be installed.

 

Low Cost access to advanced telephone features.

As the Asterisk PABX is a new generation telephone system, it delivers new price points on standard features which make them affordable to even small business, while adding new advanced features.  This is the most significant advantage of an Asterisk PABX when comparing it to other VoIP based PABXs. 

Previously, features such as call queuing, digital receptionist and voicemail were only available in high end PABXs.  With an Asterisk PABX,, the same set of features are delivered in every system, which means that even small businesses get access to the same advanced features as large corporations.

 

Mobility

With an Asterisk PABX the definition of a telephone extension has changed.  A telephone extension is no longer a fixed device at a fixed location.  Employees working from home or on the move can now make phone calls to office extensions (or anywhere else for that matter) as if they were sitting at their desk in the office.  The inverse is also true; an Asterisk PABX can be configured so that it knows where you are and routes incoming calls to you no matter where you are.  Travelling staff can pack a VoIP handset (which can be as small as a Bluetooth headset when used in conjunction with a laptop) and make calls from anywhere that a broadband internet connection is available.

 

Advanced Billing and Call Accounting Services

All Asterisk PABXs come with a call accounting service so that you can keep track of each call made including source and destination number, duration etc.  This can be used to track call usage of different departments.

Optional advanced modules are also available to provide web based reporting tools where required.

 

Free Inter-Office calls with a Multi-Branch PABX

Every Asterisk PABX has the ability to connect to one or more Asterisk PABXs.  This means that its very easy to connect multiple offices and route calls between them. Add a reliable Internet Connection at each end an you can start making free calls between offices even if they are located interstate or internationally.

 

Keep your old PABX

For organisations which have a large investment in their existing PABX, an Asterisk PABX can be installed along side, giving you the added benefits without having to throw your old Telephone system away. 

It is often far cheaper to install an Asterisk PABX along side your existing PABX that it is to upgrade your existing system.

 

Scalability

Asterisk technology scales from small offices with 6-7 phones, to large scale enterprises with thousands of phones spread across the globe. You can scale up an Asterisk PABX by adding additional PABXs or upsizing the existing server.  It is important to note that even when upsizing you can still use the same version of Asterisk, therefore you don't lose any investments you have made in customising, purchasing peripheral systems or handsets.  This is especially important when you start talking about integrating your business systems with your PABX using Computer Technology Integration (CTI).  The same Asterisk PABX technology can be used whether you are a small 5 employee business or a global enterprise, system compatibility will be maintained as you grow to bigger systems.

 

Open Standards means no Lock-In

The Asterisk PABX is built on open standards which means that you are not locked into any single vendor for support. Asterisk also operates with standards based (SIP) phones so that if you decided to move to another PABX, you wouldn't need to throw your phones away.  You can mix and match phones from multiple vendors such as Cisco, Polycom and Snom.

 

Professional Commercial Support

Noojee Telephony Systems is the only company in Australia which specialises in providing Asterisk support.  You can be assured of receiving the highest level of professional support for your PABX. 




Asterisk. The Open Source PBX


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