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Noojee Telephony Solutions

Noojee Receptionist Release Notes

Version 3.0.2

  • Fixed a bug with the registration/activation process
  • Fixed problem with not being able to send DTMF from receptionist handset.

Version 3.0

  • Added Asterisk 1.6 support
  • Drop Asterisk 1.2 support
  • Asterisk 1.4 is still supported
  • fix for originate bug
  • fix for npe in channel variable setter
  • fix for handling of zombie channels
  • add forced status refresh of monitored peers at regular intervals
Note: we do NOT recommend that you use a Polycom handset as they have a bug in their current firmware (as of Dec 2009). If a first call is answered and then hung up and then a second call is answered immediately afterward, the Polycom will put the second call on hold. We will release an update shortly which forces a delay to stop the Polycom from mis-behaving. Our favourite phone for reception is the Yealink T28.

Version 2.25

The 2.25 release is largely about improving stability when running on unstable networks and on systems that are extremely active. We have also developed a new best practices guide and this version includes specific tweaks to facilitate.
  • Enhancements to improve connection stability on very busy systems. 
  • Enhancements to improve restoration of state on a reconnect
  • Enhancements to improve the reconnection speed (now sub-second)
  • Enhancements to improve handling of connect flap (connection keeps going up and down)
  • Fixed bug in status tracking of extensions during some transfer actions.
  • Developed improved dialplan and requried code changes to facilitate new best practice guide

Version 2.1.1

New Features
  • added channel variable trc-no-loop to indicate a channel
  • added option to cause extensions to be dialed with sip/ instead of local/
  • originated with /local by the trc to a meetme this can be used in dialplans to avoid endless loops (not that there should be an endless loop in a dialplan, but some people have them)
  • added vacant transfer checks for other consoles before transferring
  • added meetme transfer outside of console -  a request back to the console via the dial plan
  • added listener to inboundtable to speed up response to inbound calls
  • added messages when config save fails
  • added separate asterisk monitor & thread for setting of variable for incoming calls to make it faster. 
  • changed extended timeout on meetme to eleviate crossed lines
  • changed log4j now logs to user.home system variable application data/...
  • added connection pooling, improved database access time for mysql
  • changed handling for running as non priveledged user
  • changed license uses true hex mac address
  • changed license to not show phone status rather than deleting records
  • changed renamed to noojee receptionist
  • changed license implementation nolonger deletes the phone book
  • changed license key, for new license functionality
  • changed answer bidding to use user events to eliminate bidding problems in non-bridged networks
  • changed decline assisted transfer, caller stays at music on hold.
Bug Fixes
  • fixed decline assisted transfer, destination doesn't hangup.
  • fixed sometimes the local channel doesn't get matched to the realchannel.
  • fixed receptionist phone shows caller id
  • fixed hang on machine without a local host name (linux)

Version 1.8

New Features:
  • Now fits in 1024 x 768 screen
  • Numeric Enter key answers, dials and transfers as required
  • Automatic selection of oldest call to answer
  • Ability to Join two callers together.
  • Each inbound call has a unique identifying number for use with joining callers
  • Multi-line inbound display - displaying all available caller information at a glance
  • Compatibility with Asterisk 1.4
  • Correctly tracks status of extensions even when an extension has multiple calls on hold
  • Configurable defaults determining weather Transfer and Join use assisted and/or record the call
  • Indication that the TRC is waiting for the destination to answer during an assisted transfer 
  • Automatically build tables when connected to an empty MySQL schema
  • Compatibility with AsteriskIT's ZeroConfig.
  • Numerous bug fixes.
 
Beta Features:
  • Multiple Instances of TRC can be used concurrently to manage inbound calls (special dialplan entries required).

Version 1.01

Version 1.01 was released due to customer feed back with respect to optimizing the handling of calls.
The primary changes is that it is now possible to directly enter an extension number when dialing.

The following call handling changes have bee made.
--> Line rings        Hit numeric enter to answer
    --> Key extension number on numeric key pad
    --> Press Extension Search (numeric Key pad - see legend)
    --> use up/down arrow to select between SIP/Landline/Mobile etc.
    --> Press Transfer/Dial (numeric Key pad - see legend)

Added ability to display the Direct In Dial number or an associated company or service name.
This is useful when a receptionist handles calls for multiple companies or services and wants to answer the call with a different greeting based on the called number.

The DID info display requires a variable to be set on each channel in the dial plan (called DID). If the DID database isn't configured it'll just display the variable value, alternately it'll display the name associated with the number found in the DID database table.
 
version 1.01 change log:
 
 version 1.01 ships with out license:
 make license installer.
 1.0 licenses are NOT compatible with 1.01
*** changed license model now has non expiring license type without mac address.
 
 changed mapping of numeric keypad
 added - extension search key for rapid transfer based on extension number
 added - extension search query to database query config
 added - DID number and other call info display
 added - config panel for DID number lookup
 added - DID number query to database query config
 added - new table in database for storing DID numbers
 added - refill transfer dialog on answering failed transfer.
 added - externalise strings for multi-language
 added - config panel for language selection
 fixed - can't dial 12 digit phone numbers.
 fixed - changed hold into hold only
 fixed - license model with regard to directory edit/add
 fixed - Transfer mode selection based on phone book entry

Version 1.0

First production release.

Release Candidate 3

Config wizard

fixed don't offer to remove extensions if they weren't added

there is actually only 1 test phone used- once a test phone is selected - default to it for each step

fixed once a context is selected - default to it for vacant tfr

fixed set caller id for config wizard set to "Reception"

fixed check for sip/ infront of vacant transfer extension and remove

fixed some select sip can be typed into, some can't

sort sip lists

sort dialplan dialout possible strings

added polycom auto-answer string : testing required

fixed context issue in config wizard - was locked to default

added include trc's dialplan in sip context

first run all SIP id's set to blank


trc

fixed can't shutdown with back Manager Connection.

fixed dial dialog to remain up until connected - cancel button to cancel until connected

fixed hangup key to cancel dialout before connected

unrepeatable dial out phone still rings after trc phone hangs up.

fixed various messages for the status bar re: call progress.

fixed assisted transfer accept.

fixed various call hangups etc.

changed status UP to Busy

fixed npe on first dialout.

fixed population of the phone book

click on phonebook table to open dial dialog

fixed recover from bad dialplan on dialout - this is redundant as if

the dialplan is bad it won't work anyway

prevent attempt to transfer to an extension number

added order to database query so phonebook is sorted



Asterisk. The Open Source PBX


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