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Noojee Telephony Solutions
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Products Overview
Noojee PBX on Asterisk - the worlds leading Phone System
Noojee PBX for Asterisk delivers a Phone System with features that will leave your customers with the impression of a significant, reliable and professional organisation. With Noojee PBX you no longer have to compromise on the features of your telephone system. Read More.
Add Ons
Noojee PBX can be extended with a range of add-ons all developed and supported by Noojee Telephony Solutions. Noojee Telephony Solutions is unique in the Australian Market in that we are the only Telephony vendor that provided a complete suite of products developed and supported locally.
Noojee Receptionist
Often referred to as an Operator Console or Switchboard, Noojee Receptionist is an affordable replacement for the traditional button bank or hardware based switchboard.
Noojee Receptionist delivers a raft of features and productivity improvements simply not possible with a traditional switchboard.
Noojee Click
Noojee Click for Asterisk is a Firefox extension which turns phone numbers on EVERY web page into 'Click to Dial' links.
Noojee Recorder
Noojee Telephony Systems' Call Recorder provides a complete solution for call centres or any organization looking to record phone calls. Noojee Recorder is fully integrated into Noojee PBX and does not require any additional external hardware or unreliable 'line taps'.
Noojee Inbound Call Centre
Our Inbound Call Centre package includes advanced ACD (Queues), static, dynamic and skills based agents detailed queue reporting as well as live monitoring of calls.
Noojee Outbound Call Centre
The heart of our Outbound Call Centre package is Noojee Campaigner which is a complete out bound solution including Agent Scripts, integrated dialler and detailed reporting on agent act
Noojee Provision
Noojee Provision automates the configuration and management of handsets. Simply plug a handset into the network and it is automatically configured and ready to be used within 60-100 seconds. No technician required!
Noojee Voice Signature
Based on Noojee Recorder, Noojee Voice Signature allows staff to record voice contracts and link them directly to your Customer Relationship management system using Noojee Management API.
Noojee Fax
Noojee Fax is a fax-to-email/email-to-fax gateway designed for the Asterisk PBX. Noojee Fax lets your staff send and receive faxes using a standard email client such as MS-Outlook or Thunderbird. With Noojee Fax you don't need a dedicated fax line as Noojee Fax can share any voice lines attached to your Asterisk PBX. You can also forget about loading fax machines with paper and ink cartridges and save a few trees on the way :)
Noojee Campaigner
Noojee Campaigner is a complete dialler solution for outbound call centres. Noojee Campaigner provides a web interface allowing Supervisors to load leads and create custom scripts in minutes. Agent are able to login from home or office and dial leads using one of the integrated diallers.
Training
Noojee Telephony Solutions provides a complete set of training programs for all of our products to ensure that your staff get the most out of a Noojee PBX.
Management API
Noojee PBX comes with a comprehensive set of management APIs which allow it to be fully integrated with your IT infrastructure.
Noojee Answer Bar
Noojee Answer Bar provides a simple means to add screen pops to your CRM system. Noojee Answer is designed to be inserted into the footer of your Web application. By default the Answer bar is hidden until a call arrives. The Answer Bar is then automatically displayed along with summary information about the caller. The user can then answer the call and screen pop a dynamically defined URL to view the full caller details within your own Web application.
Noojee Click for AJAX
Noojee Telephony offers Noojee Click as a commercial set of AJAX libraries that allow you to directly integrate Noojee Click into your Web application to provide 'Click to Dial' functionality on any phone number. The Noojee Click for AJAX libraries support both Firefox and Internet Explorer.
Software Assurance
Noojee PBX includes 12 months free Software Assurance which gives you free upgrades to the latest releases (excluding labour). After the first 12 months you can purchase ongoing software assurance so you system is always up to date.
Warranty
Noojee PBX includes a 12 month warranty covering all part and labour. An extended 3 year warranty can be purchased on application.
Service Level Agreements
Noojee offers a range of service level agreements to suite most organisations budget and support levels.
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