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Noojee Telephony Solutions
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Noojee Receptionist
Noojee Receptionist™ for Asterisk is designed to super charge your Receptionist's performance whilst improving your organization's profile.
Often referred to as an Operator Console or Switchboard, Noojee Receptionist is an affordable replacement for the traditional button bank or hardware based switchboard.
Noojee Receptionist delivers a raft of features and productivity improvements simply not possible with a traditional switchboard.
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Noojee Receptionist 3.0.8 released - DOWNLOAD the FREE TRIAL.
Now with Asterisk 1.6 and DND support !
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Noojee Receptionist provides detailed information about each call and caller. With Noojee Receptionist the days of fumbled and mis-directed calls are over.
Noojee Receptionist™ minimizes the amount of time it takes to handle each call. The console allows the receptionist to use a mouse, PC keyboard or telephone handset to dispatch a call. When used with a headset the receptionist can perform all operations without touching the phone.
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Interested in becoming a Reseller or Distributor for Noojee Receptionist?
See here for more details.
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Noojee Receptionist is the only Asterisk add-on which was designed specifically for Receptionists. Hud, iSymphony, SwitchVox Operator Panel and the Flash Operator Panel all serve a useful purpose but they have all been designed to do multiple tasks. Noojee Receptionist has been designed to do one thing and the result is that it does it exceptionally well. Noojee Receptionist's no compromise design delivers operational efficiencies for a Receptionist which aren't possible with more generic tools.
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Works with:
- Noojee PBX
- Trixbox
- Asterisk
- Asterisk Now
- Elastix
- ScopeServ
- PBX in a Flash
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Noojee Receptionist now offers support for both the largest and smallest of organizations. With significant work going into the design to ensure that it operates efficiently in environments where a single receptionist handles 800+ calls a day.
Noojee Receptionist works for small and large organizations and its cheaper than a Button Bank while delivering significantly more functionality.
Go to the Feature pages for a full list of features.
Multiple Reception points
Noojee Receptionist now supports multiple reception points. For large organizations with 2, 3, 4 or more receptionist, Noojee Receptionist is able to share calls across all of the receptionists, with all receptionists having full visibility.
Part time receptionists
For smaller organizations with part time receptionists the new 'ring on handset mode' allows receptionist to attend to other duties and answer calls directly from the handset. When combined with Multiple reception points a perfect solution is created for small organizations where several staff share the reception responsibility.
Failsafe mode
A unique design feature of Noojee Receptionist is that calls can be answered even when the receptionist PC is off or non-responsive. In these cases the call is automatically redirected to the receptionist phone. This is a critical feature not address by any other Receptionist consoles or switchboards.
Noojee Receptionist™ is a desktop application that runs on Windows and Linux.
| Noojee Receptionist™ provides the ability to dispatch calls to staff and external parties using a built-in phone book or by directly entering the phone number or extension. |
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When viewing internal extensions in the phone book, the status of each extension is displayed (e.g. Ringing, Available, On Phone), saving the receptionist time as they no longer have to dial the number to determine if the party is available.
The phone book also includes a speed search facility which allows calls to be answered and transferred with five (5) keystrokes.
When transferring a call to an extension that is busy the receptionist can place the call into a special mode referred to as 'hold and transfer'. If the internal extension becomes available the system will automatically transfer the caller through to the extension. This saves the receptionist from constantly having to check if the party has become available.
Noojee Receptionist™ comes with its own database for storing phone book entries, or it can be connected to virtually any other database if your company has its own internal directory.
Noojee Receptionist™ for Asterisk was developed by the same team that created Noojee Fax (formerly AsterFax) and Noojee Click.
Noojee Receptionist comes with 30 days free installation support via email. You can also purchase support by contacting our support team at support@noojee.com.au or receive free support from the Noojee Telephony Solution's forums.
Licensing:
The Pricing of the Noojee Receptionist is designed to be around the same price as a button bank and handset. With Noojee Receptionist you don't need a button bank or a fancy phone.
Noojee Receptionist will work with any SIP phone and deliver features that you simply can't get from a button bank.
The Noojee Receptionist ™ license is based on the number of extensions configured on your server (SIP, ZAP, Local).
A license is required for each Receptionist PC. If you have more two or more Receptionist PC's which operate simultaneously then you need the Corporate or Unlimited Edition.
The following editions are available: |
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| Edition |
Extensions |
Cost |
Multiple Receptionists
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| SOHO |
12 |
$99 |
No |
| Business |
50 |
$350 |
No |
| Corporate |
150 |
$650 |
Yes |
| Unlimited |
Unlimited |
$950 |
Yes |
Purchase price includes 12 months of free upgrades.
Note: for Australian residents prices are quoted exclusive of GST.
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