Wednesday, 23 May 2012
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Noojee
Recorder
Overview
Voice recording that works with your PBX
Benefits
Improved customer experience, remove the risk from voice transactions
Features
Record all extensions, powerful search, simple playback
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Support
Maintain/Control User access.
Create teams with a supervisor
Link Agents to Extensions or DIDs.
Activate recordings per agent or for a complete group.
Audit trail of all key actions.
Map Extensions to show specific CallerIDs.
View/Download/Play recordings.
Create dialplan routes and select inbound routes to record.
Control user access by Groups.
The Main Console provides simple and quick navigation.
Login/Recover Password
Monitor live calls
Easily access recording features from the Recorder Console.
Control where recordings are stored.