Noojee Telephony Solutions provides specialised PBX systems for the high demands of the contact centre environment.
Noojee's solutions are delivered as a single platform with all of your telephony needs managed by a single provider.
Noojee's platform includes:
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Noojee has over 10 years experience working in the Contact Centre industry and a complete range of fully integrated products.
Noojee has solutions for both Inbound, Outbound and Blended contact centres.
Noojee Telephony Solutions can provide high availability PBX systems, custom contact centre applications and integration services into off the shelf solutions such as Salesforce.com and SugarCRM.
We provide solutions for both small and large contact centre systems with systems that scale from 10 to 1000+ users.
You can read more about our range of products below:
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Noojee Answer
Noojee Answer Bar is an AJAX library that provides a simple means to add screen pops to your CRM or any web based application.
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Noojee Campaigner
Noojee Campaigner is a complete dialer solution for outbound contact centres. Noojee Campaigner provides a web interface allowing Supervisors to load leads and create custom scripts in minutes. Agents are able to login from home or office and dial leads using one of the integrated dialers.
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Noojee Click
Noojee Click for Asterisk is a free Firefox extension which turns phone numbers on EVERY web page into 'Click to Dial' links.
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Noojee Fax
Noojee Fax is a fax-to-email/email-to-fax gateway designed for the Asterisk PBX. Noojee Fax lets your staff send and receive faxes using a standard email client such as MS-Outlook or Thunderbird.
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Noojee Click for AJAX
Noojee Telephony offers Noojee Click as a commercial set of AJAX libraries that allow you to directly integrate Noojee Click into your Web application.
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Noojee Inbound
Noojee Inbound is a complete inbound call centre package including advance PBX functionality such as IVR, ACD, Queues, Skills based routing and screen pops.
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Lead Cleanser
Eliminate disconnected numbers from your campaigns
Reduce frustration and increase productivity
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Noojee PBX
The Noojee PBX family of Business Phone Systems (PBX) is based on Asterisk, the leading PBX in the USA and the fastest growing brand in Australia.
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Noojee Recorder
Designed for Contact Centres, Noojee Recorder works with virtually any existing PBX or Noojee Telephony Systems can provide a complete PBX solution including Noojee Recorder.
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Noojee Reminder
Noojee Reminder is a system for making automated calls to large volumes of users and playing a pre-recorded message.
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Noojee Voice Payment
Noojee Telephony Systems provides a method of automating the collection of credit card payments over the phone. With Noojee Voice Payments solution, your customers can simply and easily query their outstanding balance or make a full or partial payment of their account.
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Noojee Voice Signature
Noojee Voice Signature (NVS) is an on-site solution designed to add a Voice (Signature) recording facility to your existing Telephone System.