The Premium Plan provides organisations that depend heavily on their telephony system with premium 24 x 7 coverage at an affordable price.
Support Hours: 24 hours a day 7 days a week.
Cost: $320 per month
Additional PBX: $160 per month
Free Professional Service: 2 hours per Month or 24 hours per year
| Priority | Business Hours | Shoulder hours | After Hours | Response Times | Engineer |
|---|---|---|---|---|---|
| Critical | $200 | Not Available | $300 | 2 Hrs | Level 2 |
| Urgent | $180 | Not Available | $270 | 4 Hrs | Level 2 |
| Standard | $160 | $240 | Not Available | 1 bus. days | Level 2 |
All rates are Ex GST.