Taking out a Service Level Agreement with Noojee offers immediate benefits to your organisation.
- Defined service Levels
- Defined response times
- Free professional services*1 up to the value of the contract (excludes Critical Plan)
- Priority access to engineers over Pay As You Go customers
- Access to extended hours depending on the Plan
- Lower hourly rates for Critical and Urgent cases
- No lodgement fees
- Payment for excess work on account (to a defined limit) rather than having to pre-pay for all work
- Clients that pre-pay 12 months in advance can use the included professional services at any time in the 12 month period.
- Peace of mind from knowing that your phone system is supported